Financial Services
FIAT FINANCIAL SERVICES
We know that finance sometimes seems complicated. So we've kept things simple with clear information to help you make the right decisions. Find out about our finance plans and our insurance products.
FIAT FINANCE PRODUCTS
Discover the features and benefits of our finance plans. Fiat interactive finance guide will help to choose the right product.
FIAT INSURANCE PRODUCTS
Protect yourself against life's what-ifs. Discover the various insurance packages available through us.
FOR MORE INFORMATION
If you would like to talk to someone with regard to an existing finance agreement please contact our Customer Services Team on 0344 561 4738.
For more information on the different financing options available for your new car please visit your local dealership.*
*Written quotations are available from Fiat Financial Services, PO BOX 4465, Slough, Berkshire, SL1 0RW. Finance acceptance is subject to status. Guarantees and indemnities maybe required. Certain categories of business user are ineligible.
TREATING CUSTOMERS FAIRLY
At FCA Automotive Services UK Ltd and Leasys UK Ltd we are committed to offering our customers the highest possible standards of service. In so doing we are pleased to support the Financial Conduct Authority initiative: ‘Treating Customers Fairly’. For more details on our customer commitments, please click here.
To maintain obligations as described in the Financial Conduct Authority Handbook we are obliged to report our complaints data which can be found here.
We aim to resolve any complaints internally, however if you are not satisfied with the result or 8 weeks have passed since you first made your complaint, you may have the right to refer your complaint to the Financial Ombudsman Service- for more information please see www.financial-ombudsman.org.uk
SAF APPROVED
FCA Automotive Services UK Ltd became SAF Approved in September 2009. SAF (Specialist Automotive Finance), was introduced by the Finance & Leasing Association (FLA) in June 2007 to raise awareness of motor finance amongst car buyers by raising standards and improving knowledge of staff in showrooms. SAF Approved was introduced in August 2009 and is now an industry recognised kitemark. It is audited and monitored by the FLA. To become SAF Approved each dealership must submit an annual SAF compliance statement and adhere to the SAF guidance note – a principles-based best practice document that calls for dealerships to lend responsibly and treat customers fairly. The guidance note uses the FLA Lending Code as its foundation.